Privacy Policy

1. Introduction

Sundry Files ("we," "us," "our") is committed to handling personal information with care and discretion. This policy explains what information we collect through our website and document-organization services, how we use it, and the choices available to you.

Questions about this policy can be directed to [email protected].

2. Data Collection Information

We collect personal data you provide directly, such as name, email address, and phone number, when you submit our contact form or book a session. We also use standard web technologies, including cookies, to understand general site usage (see our Cookie Policy for details).

The legal basis for processing this data is your consent, given when you submit a form, or our legitimate interest in responding to enquiries and delivering booked sessions.

Contact form submissions are retained for up to 24 months unless a booking results in an ongoing service relationship, in which case related records are retained as needed to support that service.

3. Data Usage Explanation

Personal data submitted through our contact form is used to respond to your enquiry, schedule sessions, and provide the document-organization support you request. We do not sell personal data to third parties.

We may use aggregated, non-identifying analytics data to understand how visitors use our site and to improve its content and structure.

We do not send marketing communications unless you separately opt in, and you may withdraw consent for such communications at any time.

4. Data Protection Measures

We apply reasonable technical and organizational measures to protect personal data, including access controls limiting who within our team can view submitted information.

In the event of a data breach affecting personal information, we will take appropriate steps to notify affected individuals and relevant authorities in line with applicable law.

5. Cookie Information

Our website uses essential cookies for basic function and, with your consent, optional cookies for analytics and preferences. Full details are available on our Cookie Policy page.

6. Your Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal data, to receive a copy of it in a portable format, to object to certain processing, and to withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected]. You may also have the right to lodge a complaint with Thailand's Personal Data Protection Committee if you believe your data has been mishandled.

7. Third-Party Links

Our website may occasionally link to third-party resources. We are not responsible for the privacy practices of external sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page.